FAQs

Common questions about our services, scheduling, warranties, and service area are answered clearly and comprehensively.
2024-08-31
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Expert Answers From Colorado's Home Service Experts

Our maintenance program is designed to make maintaining your HVAC system simple, predictable, and cost effective. Members receive scheduled tune ups, priority scheduling, exclusive discounts, and extended warranties on qualifying repairs.

The goal is to protect your investment, reduce breakdowns, and help your system operate at peak efficiency throughout the Colorado Springs seasons. You can review the full list of benefits here!

We are available around the clock, every day of the year. Colorado weather can be unpredictable, so our team provides 24/7 emergency support for heating, cooling, plumbing, and electrical issues that cannot wait. Whether your furnace fails on a cold winter night or your AC stops during a heat wave, you can count on us anytime.

Our technicians stay fully focused on the customers they are currently assisting to ensure safe, thorough, and accurate work. While you cannot speak to a service tech directly, our office team is highly trained and ready to answer questions, gather important details, and get you scheduled quickly. We make sure communication is smooth from the moment you call.

We accept cash, checks, and all major credit cards. For larger projects such as system replacements or significant repairs, we also provide financing options to help make your investment more manageable. Learn more about our financing options here.

Our team is trained to service all major brands, so we can repair, maintain, or replace systems regardless of manufacturer.

Because every home is different, and HVAC, plumbing, and electrical issues can vary widely, we do not provide phone estimates. Instead, we offer free in-person estimates so we can assess the situation accurately. This ensures we give you honest recommendations and transparent pricing without guesswork.

Yes! We offer emergency and same-day service throughout Colorado Springs and nearby areas. When your HVAC system fails or you have a plumbing emergency, our goal is to get a technician to your home as quickly as possible so you are not stuck without comfort for long.

We do offer dryer vent cleaning in certain situations, depending on your setup and the type of equipment involved. When you call, our team will confirm whether your system qualifies and help determine the best next steps.

Absolutely. We keep you updated throughout the entire appointment process. You will receive notifications when your technician is dispatched, as well as updates about arrival times, so you always know what to expect.

At this time, we focus exclusively on residential services. This allows us to dedicate our full attention, expertise, and resources to homeowners across Colorado Springs.

We are always looking for talented individuals who want to grow in the home service industry. You can view current openings on our careers page here.

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At Peak Home Performance, we are committed to ensuring that individuals with disabilities enjoy full access to our websites. In recognition of this commitment, we are in the process of making modifications to increase the accessibility and usability of this website, using the relevant portions of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) as our standard. Please be aware that our efforts are ongoing. If at any time you have difficulty using this website or with a particular web page or function on this site, please contact us by phone at (719) 888-5705; or email us at info@gowithpeak.com and place “Web Content Accessibility (ADA)” in the subject heading and we will make all reasonable efforts to assist you.

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